AG announces internet-safety plan

Aims to ease reporting abuses, increase results

 

By JONATHAN TAMARI, Home News Tribune Online, October 1, 2007

 

TRENTON, Sept. 28 — In an effort to make popular social-networking Web sites safer, Attorney General Anne Milgram announced a plan Thursday aimed at making it easier to report abuses on the sites and follow up on complaints.

Milgram said the new reporting standards, which six Web sites agreed to adopt, although not the two largest ones, will improve on existing sites where complaint forms are hard to find and don't always lead to results.

The new feature will include a prominent "Report Abuse!" icon, including an exclamation point in a red circle, which will give users a standard form to report concerns such as suspected child predators or violent or sexually explicit material.  Anyone who files a complaint will receive a confirmation number and contact information they can use to follow up on their report.

"Although this may sound like common sense to you, this really is revolutionary," Milgram said.  "What we're doing here is replacing very hard to find links with a meaningful, easily identifiable icon that we hope will become something like a stop sign."

Milgram invited 12 other Web sites and the attorneys general in all 50 states to join in pushing the reforms that she hopes will sweep the growing industry.

The six Web sites that have signed on so far — myyearbook.com and five niche sites owned by Community Connect Inc. — have a combined 22.5 million members.

By comparison, the two largest social-networking sites, Facebook and MySpace, boast more than 150 million members combined.

Milgram said the state had reached out to both sites.

Neither Web site's press representatives returned calls for this story Thursday, but Internet safety expert Parry Aftab said most major sites, including MySpace and Facebook, already have effective tools for reporting abuse.

"This program I don't think will be effective with the big sites that are established and effective. ... They already have very extensive procedures," said Aftab, an attorney who runs the Bergen County-based Internet-safety group WiredSafety.

But she said New Jersey's plan will help smaller Web sites that do not have fully-developed programs to deal with abuses and praised Milgram for her leadership on the issue.

"Especially for sites that don't have a great deal of experience in this area, I think this is a great way to get started," Aftab said.

Milgram said state investigators found that on many Web sites the complaint links were difficult to find and there was no way to find out if reported abuses led to corrective action.

The Web sites themselves will be charged with deciding how to respond to the complaints, and each will be able to enforce its own standards, within the law.

Several state attorneys general have recently put a new focus on the safety of social-networking sites.  New Jersey recently found 268 convicted sexual offenders on MySpace, and it has asked other sites to run similar checks.

Milgram said the state will subpoena Facebook for similar information this week.

jtamari@gannett.com

 

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